🛡️ Trust & Safety Center
Keeping EMOL safe for buyers and sellers. Pick the issue below — most actions are one tap away in the product or profile you're reporting.
🚩
Report a scam or fraud
Use the Report button on any product, profile or business — our team reviews every report. For urgent cases email us directly.
Email security@emolapp.com →🛑
Report a seller
Open the seller’s profile and use the ⋮ menu (app) or Report button (web). Reports are anonymous to the seller.
Community guidelines →⚠️
Report counterfeit goods
Counterfeit and unauthorized replicas are prohibited. Report the listing and include brand details in the notes.
Email support@emolapp.com →⛔
Block a user
Blocking stops all messages between you and that user instantly. Find it next to Report on profiles and listings.
Safety tips →⚖️
Appeal a suspension
If your account or listing was suspended and you believe it’s a mistake, write to us with your account email — appeals are answered within 72 hours.
Email admin@emolapp.com →🔐
Account security
Never share passwords or verification codes. EMOL staff will never ask for them. Reset your password from the sign-in page at any time.
Email security@emolapp.com →See also our Community Guidelines and Terms.